24/7 Support

Customer support is one of our biggest priorities at Northern Bloc. We understand that clients need to put a lot of trust in us and can need answers any time or day of the week for unpredictable reasons. This is why we've made our support system as accessible as possible. If you need help, you can contact us via phone, live chat or our email ticketing system 24/7.

Telephone
Our phone line is available to customers and non-customers for all enquiries. Our lines are manned 7 days a week at normal business hours. 

 

Live Chat
Our Live Chat box goes straight through to our developers, so if you have a quick query or need a small change making, give us a nudge here.

 

Email - Recommended
All customer support emails are automatically entered into our support ticketing system. The ticketing system is manned by our developers who will be on the job the same day. 

Support is available 7 days a week but triaged at weekends and outside of normal working hours. 

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We've Got Your Back

We've got all the features you need to get you set up from scratch or moved across to Northern Bloc. If you need anything else, just ask and we'll talk you through our optional add-ons or a more bespoke solution.

Get Support Now

Are you an existing client looking for support now? Or perhaps you're not on board yet and want to know more? Head to our support page to get in touch with any questions you might have.